Master of Business Administration Online
Gain the essential expertise for management roles in the corporate world and transform your career with the Master of Business Administration online program from the University of North Carolina Wilmington. Benefit from accelerated 7-week courses, with no prerequisites or foundation courses required.
Apply by
2/15/25
Program Overview
Discover UNCW’s 100% online General MBA degree
Gain the leadership perspective to navigate current and future issues facing any organization in the 100% online MBA program from UNCW. Refine your skills in the core functions of business to develop effective responses to challenges and opportunities.
In this AACSB-accredited program, you will deepen your knowledge in the functional areas of business law, accounting, information analysis, business analytics, operations management, economics, corporate finance, marketing, strategic management, and more. You can complete your MBA in a few months without relocating or leaving your current position.
Our rigorous core curriculum examines constitutional, legislative, judicial, regulatory and public policy regulations within the business environment. You will study the principles and theory of financial and managerial accounting, with an emphasis on financial analysis and managerial decision making, along with major information technology concepts and issues that business managers face.
This online MBA program emphasizes:
- Understanding and delivering customer value
- Developing quantitative tools to analyze business data
- Financial tools and terminology related to money-management decisions
- Leadership and team building strategies
Elective options focus on investment management, financial statement analysis, real estate investments, international human resource management, global strategy, analytics (descriptive, prescriptive and predictive), and healthcare systems, among others.
The Cameron School of Business features a top-notch faculty committed to your success. Your courses will be taught by full-time professors with terminal degrees and practical management experience in the private sector.
This AACSB-accredited business master's program requires far less financial investment than comparable MBA programs at other business schools in North Carolina while providing diverse options for customizing your degree to align with your career goals and interests. Benefit from accelerated 7-week courses, with no prerequisites or foundation courses required.
In this online MBA program, you will learn:
- Core functions of business including accountancy, economics, finance, marketing, business regulation and legal environment, information systems, and production and operations management
- Analytical and quantitative skills applicable to effective business decision-making
- Formation of thought about current and future challenges facing business leaders with emphasis on communications, teamwork, organizational change, information technology, total quality, the international dimension of business, technological innovation, social responsibility and ethics
- Core functions of business including accountancy, economics, finance, marketing, business regulation and legal environment, information systems, and production and operations management
- Analytical and quantitative skills applicable to effective business decision-making
- Formation of thought about current and future challenges facing business leaders with emphasis on communications, teamwork, organizational change, information technology, total quality, the international dimension of business, technological innovation, social responsibility and ethics
Career roles for graduates of this MBA could include:
- Business Operations Manager
- Marketing Manager
- Operations Business Analyst
- Management Analyst
- Business Operations Manager
- Marketing Manager
- Operations Business Analyst
- Management Analyst
Also available:
UNCW offers MBA programs in a variety of in-demand specializations as well as an Executive MBA and an M.S. program. View our business programs.
Total Tuition
$19,287*
Duration
As few as 12 months**
Credit Hours
36
Accreditation:
UNCW's Cameron School of Business is accredited by AACSB International (AACSB).
Tuition
Find out how and when to pay your tuition
Designed to be affordable and convenient, our tuition is an outstanding value and far less of a financial investment than many other North Carolina universities. We also offer pay-by-the-course tuition for our online programs. Financial aid is available for those who qualify.
Tuition and fees are subject to change each academic year pending legislative approval. View more information on your cost of attendance.
| Program | Total Tuition & Fees* |
|---|---|
| MBA – General (in-state residents) | $19,287 |
| MBA – General (out-of-state residents) | $51,459 |
*Estimated tuition and fees are for the full program of study, presuming students are enrolled part-time. Please note the above amounts are estimates of tuition and fees only, based on current tuition rates (2024-2025). Textbooks, class materials, and future tuition and fee increases are not included. Additionally, university tuition is subject to change on an annual basis at the discretion of the UNC System Board of Governors.
Tuition breakdown:
Total Tuition
$19,287*
Calendar
Important dates for our students
The MBA program is delivered in an online format ideal for working professionals, conveniently featuring rolling admissions and six start dates each year. Choose the start date that best suits your goals.
| Term | Program Start Date | Application Deadline | Document Deadline | Registration Deadline | Payment Due | Last Class Day |
|---|---|---|---|---|---|---|
| Spring 1 | 1/13/25 | 12/14/24 | 12/14/24 | 1/15/25 | 1/16/25 | 3/2/25 |
| Spring 2 | 3/10/25 | 2/15/25 | 2/15/25 | 3/12/25 | 3/13/25 | 4/27/25 |
| Summer 1 | 5/12/25 | 4/19/25 | 4/19/25 | 5/14/25 | 5/15/25 | 6/29/25 |
| Summer 2 | 6/30/25 | 6/7/25 | 6/7/25 | 7/2/25 | 7/7/25 | 8/17/25 |
| Fall 1 | 8/25/25 | 8/2/25 | 8/2/25 | 8/27/25 | 8/28/25 | 10/12/25 |
| Fall 2 | 10/20/25 | 9/27/25 | 9/27/25 | 10/22/25 | 10/23/25 | 12/7/25 |
Students must register for courses by 5 p.m. (EST) on the registration deadline date.
Students must remit tuition payment by 10 a.m. (EST) on the tuition deadline date.
Now enrolling:
Apply Date
2/15/25
Class Starts
3/10/25
Admissions
What you need to know before applying
To apply for the MBA online, you must hold a bachelor's degree from a regionally accredited college or university in the United States or its equivalent at a foreign institution by the first official day of classes for the semester of application. Because UNCW considers applications on a rolling basis, you are urged to apply promptly for your preferred start date.
Admission Requirements:
- GMAT waived through 2025
- Cumulative GPA of at least 3.0
- Resume and cover letter
MBA Online Admission Requirements:
Candidates are required to submit the following to the Graduate School:
- An application for graduate admission.
- Official transcripts of all college work (graduate and undergraduate). Official transcripts from all colleges/universities attended should be mailed directly from the institution(s) to UNCW at the address below. Electronic password protected transcripts are preferred and may be sent directly from the institution to [email protected].
- UNCW Graduate School
Attn: Kimberly Goerne Harris
601 S. College Road
Wilmington, NC 28403-5955
- Two online recommendations including one from an employer or supervisor who can comment on the applicant’s work experience and potential for successful completion of a master’s program. Letters of recommendation may be waived if an applicant meets one or more of the following criteria:
- Five or more years of progressive managerial or military work experience
- A cumulative undergraduate GPA of 3.2 or higher
- Completion of an advanced degree (graduate level or above) involving some quantitative coursework
- Resume and cover letter (statement of interest) indicating how your background has prepared you for the MBA program.
- A minimum of two years full time, post-baccalaureate professional work experience required for MBA programs.
- A minimum of 5 years full time, post-baccalaureate professional work experience is required for the MBA Executive Concentration.
- Cumulative GPA of 3.0 or higher in undergraduate work. Applicants with an undergraduate GPA below 3.0 must demonstrate professional experience/advancement that shows progression since graduation and indicates how they will contribute to the program.
- A GMAT score above 500, or an equivalent GRE. However, the GRE/GMAT is currently waived through the 2025 cycle for all programs.
- A minimum score of 79 on the internet based TOEFL iBT test or 6.5 on IELTS test is required for all non-native English speakers only, unless applicant earned their baccalaureate degree from a regionally accredited US institution. Scores are good for two years from the date the test is administered.
- Application and all required supplemental documents must be submitted by the published deadline.
Have a question? Call us at 855-306-4734.
Courses
What you’ll learn in this accredited MBA online program
The Master of Business Administration online curriculum is comprised of 12 courses (36 credit hours), including 30 credit hours of MBA core courses and six credit hours of electives.
As a student in the general MBA program, you must take the following courses.
MBA 504: Business Law
Duration: 7 Weeks weeks
Credit Hours: 3
Examination of the constitutional, legislative, judicial, regulatory, and public policy forces exerted on the business environment. Particular focus on contracts, torts, and property law.
MBA 508: Accounting
Duration: 7 Weeks weeks
Credit Hours: 3
An intensive course in principles and theory of financial and managerial accounting, with an emphasis on financial analysis and managerial decision making.
MBA 514: Information Analysis and Management
Duration: 7 Weeks weeks
Credit Hours: 3
This course is designed to introduce major information technology (IT) concepts and important issues that business managers face when using, developing and managing information systems (IS). Strategic and tactical issues of information systems and technology are addressed as they support and lead the operations of the organization.
MBA 515: Business Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
An introduction to data driven decision making using descriptive, predictive and prescriptive Business Analytics approaches. Topics included are data visualization, predictive techniques, data mining, simulation, optimization models, and decision analysis.
MBA 516: Operations Management
Duration: 7 Weeks weeks
Credit Hours: 3
Survey of the basic concepts, theories, and techniques for the management of operating systems. Development of concepts and decision processes critical to short-run and long range organizational decision making. Topics include product and process design, operations planning, project management, inventory management, capacity planning, quality and scheduling.
MBA 530: Economics
Duration: 7 Weeks weeks
Credit Hours: 3
This course covers principles of micro and macroeconomics. The initial focus is on an analysis of decision making processes and economic equilibrium for consumers and individual firms. Also covered is basic data and measurements used in describing the macro economy.
MBA 532: Corporate Finance
Duration: 7 Weeks weeks
Credit Hours: 3
A broad survey of finance concerned with the money-management decisions of the individual and the firm. Study includes the tools and terms that the corporate and individual financial manager employs as he or she conducts his or her financial affairs. Value-creation for the firm, the use of financial statements, the importance of cash flows, the measurement of risk, investment decision-making, the use of the securities and derivatives markets, asset-pricing models, estimating value of income-producing assets and international financial issues will be reviewed. These topics and the foundation we build in this course will be supplemented with regular reference to contemporary issues in finance.
MBA 542: Marketing
Duration: 7 Weeks weeks
Credit Hours: 3
An introduction to the principles of marketing and basic marketing methods and tools needed to make effective marketing decisions. Lectures and projects regarding new product development, customer relationship management, and other key marketing concepts will expose students to marketing principles and require them to formulate marketing tactics and strategies.
MBA 558: Strategic Management
Duration: 7 Weeks weeks
Credit Hours: 3
Course focus will be on the challenges confronting firms competing domestically and internationally with an emphasis placed on the integration of strategies with the structures and systems needed for successful implementation.
MBA 562: Management
Duration: 7 Weeks weeks
Credit Hours: 3
This course surveys management theories, research, and concepts about the structure and processes of complex business organizations. Emphasis on the development and assessment of core management skills. Topics include self-awareness, problem solving, conflict resolution, communication, motivation, team building, human resource management, and leadership.
You must choose two of the following courses to complete your degree requirements. MBA 518 requires additional fees.
MIS 527: Data Center Management
Duration: 7 Weeks weeks
Credit Hours: 3
Fundamentals of Data Center technologies and management. Students learn the roles of databases, computing hosts, connectivity, and storage in a data center. The details of storage technologies, storage network protocols and computing architectures are covered. Management and design considerations such as virtualization of resources, metered usage, business continuity, recovery, replication, and security are also discussed.
MBA 518: International Applied Learning Residency & Capstone Experience
Duration: 7 Weeks weeks
Credit Hours: 3
This course is the capstone of curricular requirements for the Executive MBA program. The main purpose of the course is to help students integrate the business concepts learned in functional core courses in an international setting. Specifically, students will have an intensive one week learning experience that involves company visits, presentations from business executives and case studies.
MBA 534: Investment Management
Duration: 7 Weeks weeks
Credit Hours: 3
Students in this course will learn to describe the financial markets and participants, use MPT to estimate an optimal risky portfolio and a minimum variance portfolio, discuss the CAPM and the Beta of a stock, discuss the EMH and behavioral finance, apply valuation models to equity securities, analyze fixed income portfolios and discuss the term structure of interest rates, and describe the payoff and profit associated with derivative securities.
MBA 538: Financial Statement Management
Duration: 7 Weeks weeks
Credit Hours: 3
This course is an introduction to the principles of financial statement analysis. It emphasizes tools that are used to analyze a company’s financial statements. Broad objectives include: gaining a factual knowledge (terminology, classifications, methods, trends, etc) of the field; learning fundamental principles, generalizations, or theories; developing specific skills, competencies, and points of view needed by professionals in the field.
MBA 545: Real Estate Investment Analysis
Duration: 7 Weeks weeks
Credit Hours: 3
The primary objective of this course will be to extend a student’s basic understanding of finance and of real estate to an appreciation of real estate value, real estate financing and the mechanics of the mortgage-backed security markets. Towards this appreciation, an initial illustration of the inefficiencies in real estate relative to the capital market investments will be provided. Current topics in real estate investment analysis will then be reviewed. A monograph on the Great Recession and the real estate and financial crises is examined early in the course. Special real estate topics will include the mathematics of real estate investment, real estate financing alternatives, special tax-deferral and tax-sheltering options available to the real estate investor and the origins and operations of the collateralized mortgage-backed security markets. This course will include examination of selected real estate investments and an introduction to career options in the real estate sector (real estate finance, real estate appraisal, mortgage brokerage, real estate banking, property management, etc.).
MBA 527: International Human Resource Management
Duration: 7 Weeks weeks
Credit Hours: 3
Students will examine strategies for managing human resources internationally: structural, cultural, and corporate management methods. Practical examples of global HRM will be explored through organizational case studies. Students will be encouraged to critically evaluate HRM models and assumptions and to question, for example, whether practice matches prescription. The interests in HRM of a range of stakeholders will be discussed: investors, managers, employees, host countries, trade/labor unions, and governments.
MBA 567: Global Strategy and Management
Duration: 7 Weeks weeks
Credit Hours: 3
Global Strategy and Management is designed to prepare graduate students in Business to acquire the skills that will help them manage effectively the multinational organization - i.e., the processes of creating and sustaining competitive advantage in global markets.
BAN 501: Prescriptive Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
This course introduces students to the field of prescriptive analytics. Students will learn how to develop and use modeling techniques used extensively in the business world. Both mathematical and spreadsheet skills in MS Excel are utilized for performing optimization, simulation, and decision analysis techniques.
Upon completion of the course, the student will be able to:
- Understand a scientific approach to solving management problems to help managers make better decisions
- Identify the nature and usefulness of prescriptive analytical tools and conduct the appropriate modeling techniques to solve business problems
- Use prescriptive analytical tools to assist in making business decisions
BAN 502: Predictive Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
This course explores computer-intensive methods for model selection, parameter estimation, and validation for predictive analytics. The course focuses on techniques and algorithms from the statistical and machine learning disciplines and has a strong programming component. Example topics in this course include ordinary least squares regression, logistic regression, multinomial logistic regression, classification and regression trees, neural networks, support vector machines, naïve Bayes, principal components analysis, cluster analysis, and regularization. Each technique is accompanied with a focus on application and problem-solving.
Upon completion of the course, the student will be able to:
- Recognize fundamental predictive analytics concepts and terminology
- Access and prepare data for use with predictive analytics techniques
- Perform feature transformation and selection
- Select and build appropriate predictive analytics models for quantitative response variables
- Select and build appropriate predictive analytics models for non-quantitative response variables
- Distinguish between supervised and unsupervised learning approaches
- Identify opportunities to apply predictive analytics in a variety of contexts
MIS 503: Programming for Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
This course introduces the essential general programming concepts and techniques to a data analytics audience with limited or no prior programming experience. Students will learn programming foundations, application development in R and Python, and how to integrate applications with business operations in this class. The course covers hands-on issues in programming for analytics, which includes accessing data, manipulate data objects, analyze data using common statistical methods, generate reproducible statistical reports, and creating informative data graphics. The course introduces software techniques to write functions, debug, and organize and comment code.
Upon completion of the course, the student will be able to:
- Install and navigate through the statistical software package (i.e., R)
- Create scripts within R to reuse code and demonstrate working with various packages including installation and loading within the R environment
- Explain and demonstrate fundamental programming skills such as data types, storage, etc.
- Explain and demonstrate how to import and work with various data in the R environment
- Demonstrate data manipulation including cleaning data, subsetting, etc.
- Demonstrate data visualization using various plots such as scatterplots, boxplots, etc.
- Demonstrate how to manipulate and read data using functions included in the Tidyverse package
- Create output of statistical analyses through the use of RMarkdown
- Perform basic statistical analysis using base R
- Perform plotting and exploratory analysis within the R Package Tidyverse
- Transform data within an existing data set using the dplyr function
- Combine relational tables using the dplyr functions
- Wrangle data using the tidyverse packages readr and tidyr
- Demonstrate how to use other statistical packages/programming languages (e.g., Python) to run similar analyses
BAN 515: Health Care Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
This course equips students with health analytics skills to select, prepare, analyze, interpret, evaluate, and present clinical and operational data to improve healthcare outcomes. Theoretical and practical coverage of topics is presented, such as data mining, predictive modeling, association analysis, clustering, and visualization.
Upon completion of the course, the student will be able to:
- Learn critical analytics and decision support techniques specific to health care administration
- Increase efficiency and effectiveness in problem-solving and decision support
- Conduct analyses, simulations, productivity measurements, scheduling, and more
- Discuss the challenge facing healthcare organizations
- Develop skills to leverage advances in both clinical and information technology to improve quality and performance while containing costs
- Locate appropriate data in different commonly used hospital information systems
MBA 563: Introduction to Healthcare Systems
Duration: 7 Weeks weeks
Credit Hours: 3
The course objectives include a strategic overview of the US healthcare industry. It also covers a number of special topics, including a global comparison of health care systems, focusing on their financing, reimbursement, and delivery systems
MBA 551: Foundations of Entrepreneurship
Duration: 7 Weeks weeks
Credit Hours: 3
Entrepreneurship is one of the major drivers for economic change and employment. It is a world defined by dramatic change and high levels of ongoing turbulence, which means both more threats and more opportunities are confronting every business. However, the path to launch a successful entrepreneurial venture and develop an opportunity driven mindset requires a systematic approach. Hence our focus in this foundation course in entrepreneurship will be on providing a broad overview of key topics and areas of focus in the discipline of entrepreneurship. We define entrepreneurship as the “pursuit of opportunity without regard to resources currently controlled”. It is meant to serve an integrative role, bringing together all the pieces and parts of venture creation. There is no aspect of business that is more inter-disciplinary and cross-functional than entrepreneurship. We will explore how something is created from nothing, in the process examining the interface between entrepreneurship and marketing, economics, technology, financing, logistics and operations, and other key areas. Further, this is a course that explores ways of thinking and ways of acting entrepreneurially. Accordingly, we shall approach entrepreneurship as a mindset, an attitude, a way of (managerial) thinking. We shall also approach it as a behavior, an activity, a manageable process that can be applied in any organizational context.
MBA 552: Commercialization
Duration: 7 Weeks weeks
Credit Hours: 3
A key component of any entrepreneurial effort, whether it is in a start-up firm or an internal venture project for a larger organization, is the commercialization of new ideas, innovations, products and services. Commercialization, however, is not an easy task. Research suggests that only about 5% of early stage innovations ever reach a successful introduction to the marketplace. Successful commercialization involves a number of different issues, ranging from venture management, commercialization and feasibility analysis, intellectual property protection and valuation, technology forecasting, and team management. Course focuses on the commercialization of an early stage venture’s product, technology and ideas. Issues such as scalability, licensing, intellectual property protection and valuation, project management, and the managerial side of expansion and growth will be studied. Extensive use of case study and field projects.
MBA 539: Healthcare Finance
Duration: 7 Weeks weeks
Credit Hours: 3
This course covers numerous topics in the area of Healthcare Finance. You will learn to apply tools of Financial Management of Healthcare Entities. We will cover topics such as the evolution of the healthcare payment system in the United States, revenue models and the revenue cycle, as well as cost models. We will discuss how to measure community benefit and do a deep dive into financial statements of hospitals and look at topics such as working capital management and cash management. The goal is for students to leave the course with a better understanding of how healthcare is paid for in the US and the financial skills needed to step into any healthcare entity and be able to make sound decisions regarding the financial aspects of the firm.
BAN 554: HR Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
This course is an intermediate human resource analytics class intended to prepare students to create and properly analyze existing scales pertaining to workplace performance, training, engagement, employee satisfaction, turnover intentions and other outcomes from the field of human resource management. The main focus of the class will be on data-driven decision making including the appropriate level of analyses and interpretation of employee data. Special focus will be on the common pitfalls and mistakes regarding the interpretation and application of research findings.
MBA 555: Staffing
Duration: 7 Weeks weeks
Credit Hours: 3
Human resource management is one of the world’s fastest growing fields and presents an unprecedented opportunity for global advancement. This course prepares you to strategically manage the staffing and selection of human capital worldwide as well as to navigate the legal compliance within the US employment context. MBA 555 is a comprehensive study of all aspects of staffing and selection. Particular attention will be focused on HR’s role in legal compliance, planning, job analysis, internal and external recruitment, internal and external selection, measurement, and decision-making. Upon completion of this course, you will be able to navigate the strategic planning, recruitment, and staffing processes globally as well as comply with US employment law.
MBA 556: Total Rewards
Duration: 7 Weeks weeks
Credit Hours: 3
This course prepares students to effectively design and execute compensation strategies to influence organizational success. Students will learn compensation and benefits concepts that contribute to achieving organizational goals. This course incorporates theories and principles that can be used to shape and mold organizations for a competitive advantage. Total rewards is a comprehensive examination of all aspects of employee rewards systems including internal alignment, job based structures, person based structures, external competitiveness, pay for performance plans, benefits, and executive pay. Upon completion students will be able to create a total rewards package that attracts top talent.
MIS 504: Database for Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
This course focuses on the conceptual foundations of relational databases and data management, interpreting database structure for relevant data, data queries and reporting, and searching for data anomalies [sometimes referred to as “data cleansing” of errors and inconsistencies]. Students will become familiar with database modeling and logical design. Proficiency in developing complex queries and report generation is stressed.
Upon completion of the course, the student will be able to:
- Be familiar with database modeling and logical design
- Understand proficiency in developing complex queries to support analytics
MIS 520: IS Strategy and Governance
Duration: 7 Weeks weeks
Credit Hours: 3
This course covers the creation and implementation of long-term plans for designing, delivering, and using organizational information systems to achieve strategic domain goals and objectives. Topic areas also include monitoring and controlling organizational IS resources to ensure alignment with and achievement of strategies, goals, and objectives.
MIS 545: IS Analysis and Design
Duration: 7 Weeks weeks
Credit Hours: 3
This course focuses on the analysis and design of information systems for improving business performance. It covers various methodologies to analyze business needs in the form of functional and non-functional requirements and to translate the requirements into information system solutions.
MBA 533: Electives/Special Topics
Duration: 7 Weeks weeks
Credit Hours: 3
A series of topics providing depth in functional areas such as new product development, technology management, investment analysis, and strategic information systems.
MBA 547: Strategic Global Marketing & Branding
Duration: 7 Weeks weeks
Credit Hours: 3
The Strategic Global Marketing & Branding class addresses global economy issues at an advanced level. It provides executives with a critical awareness of the key concepts, frameworks and techniques of global strategic marketing and of global branding.
MBA 541: Sales Success & Contemporary Customer Interactions
Duration: 7 Weeks weeks
Credit Hours: 3
The focus of this course is to familiarize students with the latest findings, strategies, and techniques in the area of interpersonal customer interaction and more specifically presenting value in the sales function. Emphasis will be placed on increasing sales success through uncovering customer needs, engaging in customer empathy, and strategies to increase the closing of sales.
BAN 513: Digital Marketing Analytics
Duration: 7 Weeks weeks
Credit Hours: 3
The focus of this course is to familiarize students with the principles and strategic concepts of marketing analytics, a high growth area that uses computer-based analytical techniques and quantitative modeling to enhance decision-making capabilities of marketing managers. The effective use of marketing analytics offers insights into customer preferences and trends and allows for the detection of patterns, the making of new associations, and the acquisition of a deeper understanding of customers.
Upon completion of the course, the student will be able to:
- Establish an understanding of concepts and techniques in digital marketing
- Advise a company on managerial problems relating to specific topics in digital marketing
- Develop data analysis and graphing skills
- Apply data analysis methods in Microsoft Excel
- Assess digital marketing campaigns based on data-driven results
SCM 572: Project Management
Duration: 7 Weeks weeks
Credit Hours: 3
This course satisfies the 35 hour PMP Certification Prep. This course introduces the problems of managing a project with the purpose of achieving a specific objective. There will be an in-depth coverage of the operational and conceptual issues faced by modern project managers in all organizational settings. Students will learn techniques, terms and guidelines that are used to manage costs, schedules, risk, group dynamics and technical aspects throughout the life cycle of the project. Special emphasis will be on the use of current P.M. software.
SCM 579: Procurement Strategy
Duration: 7 Weeks weeks
Credit Hours: 3
The course provides a special emphasis on the development and management of strategic sourcing relationships and promotes an understanding of the strategic role of supply management in effective supply/demand/value chain operations. Purchasing and supply management play an essential role in the ability of the firm to operate efficiently and be competitive in the contemporary global business environment. Included in these processes are activities involved in identifying potential suppliers, creating relationships with selected suppliers, obtaining the needed materials in the most efficient quantities at the highest quality levels, and developing strategies designed to ensure an uninterrupted flow of goods and materials. The objective of this course is to make students aware of the demands placed upon purchasing professionals, and to understand the impact of purchasing on the competitive success and profitability of the firm. They must also have an understanding of legal and ethical considerations which affect purchasing decision-making.
MBA 546: Customer Delight and the Service Experience
Duration: 7 Weeks weeks
Credit Hours: 3
The focus of this course is to familiarize students with the latest findings and theoretical developments in the area of customer service and more specifically customer delight. Emphasis will be placed on evaluating relationship marketing, customer loyalty and factors leading to customer lifetime value. They will develop strategic insights into how to measure and track customer delight.
**Students taking a full-time course load throughout the program can complete it in as few as 12 months. Consult with your advisor.
